Tip: set the start once with π or a saved place β the route is timed from here. A saved place marked β becomes the start of every new day.
οΌ Add a stop
You're offline β new stops are added while connected. Today's prepared stops are all on this phone.
Bulk in a hurry? Paste one stop per line as
address | label | name | notes:
π₯ Import
π· From ABC screenshots
Screenshot ABC Legal order screens, pick them here β you can pick several at once β and the app reads each order for you. Every field lands on a confirm screen first; nothing is saved until you tap Save.
π From an ABC βMy Jobsβ list screenshot
Screenshot ABC's My Jobs list and pick it here. Serve reads each row's name, days-since-last-attempt, and Overdue badge, matches by name, and proposes cadence resets β nothing applies until you confirm. Drift (jobs ABC has that Serve lacks, and the reverse) is flagged, never auto-deleted.
Import a file (CSV / Excel)
Agencies and courts hand over spreadsheets β load a whole day at once. Happens while connected.
On: Serve runs as your ABC companion β screenshot importer, per-order Morning/Evening/Weekend/New Days requirements, hold queue, trash, and routing intelligence only. Off: the full product, nothing trimmed. Your data is untouched either way.
Appearance
Driving theme: light text on a dark screen, made for the cab. Auto follows your device's light/dark setting.
Navigation
One standing choice: every Navigate / Go on every stop uses this app until you change it here.
π Run parameters β how this run picks its stops
A run picks orders that still need its window credit. Overdue orders are always flagged β° β they join a run only via the two switches above. Saving gas outranks overdue pressure; that's the policy. Danger thresholds unlock the midday sweep.
βοΈ ABC attempt rules
From ABC Legal's policy ABCOP-POL-07 rev 1.8: attempts at least every 48 hours, every 24 on rush jobs (Rule 10) β the β° chips and the "next attempt due" lines run on these. No attempts before 7:00 AM or after 10:00 PM (Rule 6f) β the app flags those in the attempt log, never blocks them.
Saved places
About β Serve Planner v3.1
You are on Serve Planner v3.1. If something looks off, this is the version to name when you report it.
Whatβs New
π The route is one scrolling stop list, MyWay-style β plan the day, then run it one stop at a time.
πΈ Import a serve from screenshots: pick the shots, confirm the details, and the stop is on your route.
π Every address you pick locks in the moment you pick it β no waiting on Optimize to see it saved.
Stop
Stop
π§ Send to which map?
Your pick becomes the β€ arrow's app for every stop until you pick another. Tap β to make it the standing default.
Are you sure?
π¬ Feedback
What kind of note is this?
We'll include which screen you're on and what you're looking at, so we can find it fast.
π Serve Route Planner
Log attempt
One tap checks you in β time + outcome. That's the fuel for the windows and the cadence clock; ABC's app keeps the formal record.
π Getting GPSβ¦
π Set the pin
Map loads while connected. In the field, βUse my locationβ sets the pin where you're standing β usually the best fix of all.
π· Confirm the order
Read from your ABC screenshot β check every field. Nothing is saved until you tap Save.
β Court Requirements weren't visible in this screenshot (they sit at the bottom of the ABC page) β check them in ABC before serving.
Companion is on: Serve keeps only the routing consequences of this screenshot (order #, address, hold, required windows, thresholds, ABC's Overdue badge). The instruction text above is read to derive them β it is not kept as a Serve library.
Vary Your Attempts tiles β βRequiredβ = the tile is on this order at all; βDoneβ = ABC shows it checked
MorningEveningWeekendNew days
π Served β filing cabinet
Served stops leave the dayβs list and rest here. Marked one served by mistake? Schedule puts it back on the schedule β the serve is retracted in full and the stop returns to the list exactly as it was.
π Bin & π Trash
Two different places, kept apart: SERVED stops rest in the bin (the filing cabinet β put one back with Schedule); CANCELLED stops sit in the trash (soft delete β restore, hold, delete forever, or empty the trash; emptying never touches served stops).
βΈ Hold queue
ABC said do not visit these. A hold stays until YOU release it β re-imports never release a hold silently.